Question 1

How do I set up a print job?

Accepted Answer

Setting up a print job is easy. Contact us with your project details, and our team will guide you through the process.

Question 2

What printing services do you offer?

Accepted Answer

We provide a full range of commercial printing services, including:
Business cards
Flyers & leaflets
Posters
Brochures & booklets
Large format printing (banners, signs, displays)
Packaging & litho printing
Promotional products
All printing is handled in-house at our Crewe print works.

Question 3

What are your payment options?

Accepted Answer

We accept various payment options including credit/debit cards, bank transfers, and PayPal.

Question 4

Can I see a proof before my job is printed?

Accepted Answer

Yes, we provide digital proofs for your approval before proceeding with the final print to ensure everything is as per your requirements.

Question 5

What is your return policy?

Accepted Answer

If you are not satisfied with your print job, please contact us within 7 days of receiving your order. We will work with you to resolve the issue.

Question 6

Can I get a quote before ordering?

Accepted Answer

Absolutely. We provide free, no-obligation quotes for all print jobs.
 You can contact us by phone, email, or through our website contact form.

Question 7

Do you offer delivery services?

Accepted Answer

Yes, we offer delivery services to ensure your printed materials reach you safely and on time.

Question 8

Do you offer eco-friendly or sustainable printing?

Accepted Answer

Yes. We are FSC® certified and offer a range of sustainable paper stocks and environmentally responsible printing options. Ask our team if eco-friendly printing is important for your project.

Question 9

What is your turnaround time for printing?

Accepted Answer

Our standard turnaround time for litho printed jobs is 7-10 business days, but it may vary depending on the complexity and size of the project. Digitally printed job can be turned around quicker.

Question 10

What file formats do you accept for printing?

Accepted Answer

We accept most standard print-ready formats, including:
PDF (preferred)
Adobe Illustrator (AI)
InDesign (INDD)
Photoshop (PSD)
If you’re unsure, our team can check your files before printing.

Question 11

What is NCR printing

Accepted Answer

NCR (No Carbon Required) printing uses specially coated paper to produce instant copies of documents—such as invoices, receipts, and forms—without the need for messy carbon sheets. When pressure is applied by a pen or printer, micro-encapsulated dye on the back of the top sheet reacts with a clay coating on the sheets beneath it, transferring the image. This carbonless technology allows for clean, reliable duplication in multi-part sets, including duplicate and triplicate forms.

Question 12

What areas do you serve?

Accepted Answer

We’re based in Sandbach, Cheshire, and serve customers across:
Crewe
Nantwich
Sandbach
Stoke-on-Trent
Cheshire & surrounding areas
We also print for UK-wide customers and can arrange delivery when needed.

Question 13

Can you check or fix my artwork before printing?

Accepted Answer

Yes. We offer artwork checking to ensure your files are suitable for print.
 If adjustments are needed, we can often help prepare or amend artwork before production.

Question 14

Do you print small quantities?

Accepted Answer

Yes. Our digital printing services are ideal for short runs, personalised items, and quick reorders — perfect for local businesses, events, and promotions.

Question 15

Why choose Crewe Colour Printers?

Accepted Answer

Customers choose us because we offer:
Over 50 years of printing experience
Local, reliable service in Crewe
Fast turnaround times
High-quality colour printing
Friendly, knowledgeable support
In-house production for better control and consistency

Question 16

How do I place an order?

Accepted Answer

You can:
Contact us directly to discuss your requirements
Send artwork via email
Request a quote first if you’re unsure
Our team will guide you through every step.

FAQ

Frequently asked questions